Ordering Process:

• Choose the product you want from our products section. Note: you will need to be registered with the Wood Flooring Exchange and logged-in to be able to see prices and select a product. If you are not already registered go to register and if registered go to the login page.
• Enter the zip code where you want this container delivered to and an estimate will be instantly returned to you. The inland freight rate will only be estimated at this point but is typically within a few hundred dollars of the actual rate.
• Choose whether you want a 20’ or a 40’ container load worth of the product and click on the corresponding link.
• Review the product and shipping details.
• If you wish to use our buying services, click on the "Add to cart" button and choose your payment terms. This will take you to the "Place Flooring Order" page.
• Verify the total delivered price and the payment plan you selected. If you wish to proceed with the order, check the "I have read and accept the above payment terms" checkbox, and press the "Place Order" button, which will formally place your flooring order.
• Then a "live" WFEX staffer will contact you within one business day and give you a firm quote with a date when the product can ship, a date when it will arrive and the final delivered price, (as the inland freight can vary slightly), and review any labeling requirements you might have
• This Firm Quote will then be e-mailed to you as a Sales Order with Terms & Conditions of Sale. You can then sign this and issue your PO # and return it to us. This Sales Order number then becomes your tracking number to use in tracking this shipment.
• During the transit process you will automatically be notified by e-mail when the container is shipped, when it arrives, and when it clears customs.
• You shall be notified several days in advance of when payment is due, per the terms you selected for this container, so you can plan your cash requirement needs.
• The WFEX invoice, listing all the charges along with copies of the packing list, Bill of Lading, Mill Invoice, Ocean Freight Invoice, Customs Invoice and Inland Freight Quote, shall be provided. Our WFEX buying service charges are then added as a final line item on the invoice. A blank Certificate of Acceptance shall also be provided for your use in inspecting the product when it arrives
• After meeting the payment terms (CAD only), the flooring is then delivered to you and we request you return the completed Certificate of Acceptance to us.

Note: We have many customers with regular programs of supply for multiple containers per month. Some are manufacturers buying bevel 4 sides for pre-finishing stateside. Others are manufacturers and/or distributors buying private labeled goods for immediate resale. We invite your program inquiries.

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