WFEX Ordering Process: Payment Options

WFEX values you as a customer, and just as we endeavor to meet our obligations in servicing your orders, we ask that you in turn pay us in the time frame you agreed when ordering from WFEX.  Remember, we are acting as an extension of your product/purchasing team and as such rely on your timely payment with our only remuneration being a fee for these services.

  1. All buyers must have completed a WFEX credit application prior to WFEX accepting your order. 
  2. To well rated accounts with a pre-approved account, WFEX sells on the following terms, one of which must be chosen at the time order is placed:
    1. For Containers:
      i.    Cash Against Documents (CAD) Terms – all pricing listed on WFEX assume the customer is paying by CAD terms. CAD terms are when the customer agrees to pay for the goods when we provide you with an invoice, packing list and copy of the Bill of Lading while the goods are on the water.  Customer then pays while the goods are on the water and typically 15 days (or less) prior to physical delivery.  (WFEX can provide numerous customer references who are utilizing CAD terms)
      ii.    Net Upon Delivery – to well rated accounts WFEX offers these terms for an upcharge of 1.5%
      iii.    1% 10/Net 30 day terms – to well rated accounts WFEX offers these terms for an upcharge of 3%  
  3. For Truck Loads (US based):
    i.    Cash Against Documents (CAD) Terms – all pricing listed on WFEX assume the customer is paying by CAD terms. CAD terms are when the customer agrees to pay for the goods when we provide you with an invoice & packing list.  Customer then pays for the goods and upon receipt we ship them.
    ii.    Net Upon Delivery – to well rated accounts WFEX offers these terms for an upcharge of 1.5%
    iii.    1% 10/Net 30 day terms – to well rated accounts WFEX offers these terms for an upcharge of 3%. To qualify for the 1% discount, payment must be received with 12 days from date of delivery. 
  4. For special orders of custom items and/or specially packaged items WFEX reserves the right to require deposits even from well rated accounts for these type of orders.  
  5. To New Accounts or less than well rated Accounts:
    1. All first orders shall require a 25% deposit with PO and balance paid CAD.
      i.    Then for well rated accounts the terms listed above are available.
  6. For less than well rated accounts shall require a 25% deposit with PO and balance paid CAD ongoing.
  7. Late Payments:
    1. Should a customer elect or be required to pay CAD but fail to pay timely, WFEX reserves the right to add the corresponding upcharge based on when they do pay.  Also, WFEX reserves the right to add an additional 1.5% per month for late payments beyond 30 days from delivery date.  Also, WFEX will add to the invoice any additional costs it incurs such as moving the container, stripping the container at port & any related demurrage & storage charges when securing the container as a result of non-timely CAD payment.  
  8. Should any customer not pay on CAD terms within 15 days of the requested CAD payment due date, WFEX reserves the right to invoice you for the upcharges and sell the container elsewhere.  Should you have a deposit against this container, WFEX shall refund the deposit less the upcharges listed above and any additional losses it incurs in having to sell below the sell price you agreed to pay for the container. Or at its sole discretion, WFEX, rather than selling the container elsewhere, still reserves the right to require you to accept and pay for the container as agreed per your Purchase Order and in addition to the other fees listed above also pay for reasonable collection and attorney’s fees.
  9. Payment Methods - WFEX prefers payments by Wire Transfer.  Payment by check sent Fedex/UPS may also be accepted with prior approval by WFEX.